Creative Media Alliance is a customer experience (CX) agency, a team of specialists with deep expertise in CX strategies. With authentic creative stories plus the right combination of owned, paid and earned media, CMA helps companies align business goals with a marketing strategy for success.
Let’s focus on the opportunities ahead for 2025 and align your business opportunities with the right marketing strategy for your brand. Here’s our breakdown of trending tactics for the year-ahead, by the numbers…
01
Intent-based Targeting
We’re all about thinking outside the box, and we move quickly and advance at the speed of the realities of the marketplace. A key opportunity in CX-focused campaigns, is being intent-aware. Is the customer looking for your brand with a specific need or intent? If so, being able to connect in that moment is very meaningful. Everybody appreciates the right solution when it’s needed the most.
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02
Authentic Creative
We help bring your vision to life with our veteran creative team. Authentic creative with roots in social context and social proof. We believe that every story deserves to be told. Let’s share your authentic story with the world.
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03
Location-based Targeting
As a CX agency, CMA focuses on brand content, delivered at the right time, for the right audience, optimized to delight customers in a journey-aware context. Leveraging location-based intelligence via CMA Hub™️ programmatic media is a leading-edge best practice to directly map audience persona attributes with real-world behaviors.
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04
Personalized Content
Building authenticity and trust are key for true customer engagement and meaningful experiences. Establishing a long-term frequent cadence of diverse content, sourced authentically across your brand’s subject matter experts, fosters authority and loyalty. Content personalized around your brand’s core customer personas, creates diverse customer journeys as affinity grows.
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05
Peak Performance
CMA Peak™️ performance dashboards, with AI-insights and data warehousing, enable our clients to see just-in-time results and actionable insights anytime, anywhere. We embrace transparency in all aspects of our work.
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Our Partners
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